We're here to help
If you don't find an answer below please get in touch with us using the form on the right.
Common purchase queries answered
Orders and Shipping
Shipping generally takes between 2-7 business days.
Please goto the Account and select the option to create a new account.
Please goto the Account page and update your details.
An email will be sent to you as soon as the tracking code is provided to us.
Yes we charge all retail taxes applicable to New Zealand.
If you need to swap an item
Returns and Exchanges
Call or email us within 30 days of purchase and we’ll take care of you.
Please get in touch with us immediately.
Please take photographs and send them to info@natureswash.co.nz and we will sort you out.
Please use the return address label enclosed with your order. If you do not have the address label send us an email and we will send one you can print out immediately
Use the contact form above and tell us how we can help or call us at 64 210 382 434
Please call us to rectify the problem.
Please call us at 64 210 382 434 to place your pre-order.
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IBARK Natural Dog WashIBARK Triple Milled Soap Bar with Manuka, Kanuka & Lavender Oils
$12 Add to cart -
Natural Folk Luxurious Hand & Body WashesNatural Folk Triple Milled Soap Bar with Manuka, Kanuka & Lavender Oils
$12 Add to cart -
Natural Folk Luxurious Hand & Body WashesNatural Folk Lavender Hand & Body Wash with Argan & Lavender Oil
$30 Add to cart -
Lavendar Hand & Body WashNatural Folk Regular Hand & Body Wash with Manuka, Kanuka & Lavender Oils
$30 Add to cart