Nature’s Wash
A Family of earth friendly products, natural soaps and washes for people, horses and dogs

natural folk logo

Nature's Wash - Nature's Answer


Want to chat?

Call us at 64-210-382-434


We're here to help

If you don't find an answer below please get in touch with us using the form on the right.

Select from the list to the left the area that best matches your support request
Common purchase queries answered

Orders and Shipping

Shipping generally takes between 2-7 business days.

Please goto the Account and select the option to create a new account.

Please goto the Account page and update your details.

An email will be sent to you as soon as the tracking code is provided to us.

Yes we charge all retail taxes applicable to New Zealand.

Currently, we only operate within New Zealand. Please call us to discuss you inquiry at 64 210 382 434
If you need to swap an item

Returns and Exchanges

30 Day Easy Returns on unopened and undamaged products

Call or email us within 30 days of purchase and we’ll take care of you.

Please get in touch with us immediately.

Please take photographs and send them to and we will sort you out.

Please use the return address label enclosed with your order. If you do not have the address label send us an email and we will send one you can print out immediately

Use the contact form above and tell us how we can help or call us at 64 210 382 434

Please call us to rectify the problem. 

Please call us at 64 210 382 434 to place your pre-order.

Free shipping

On all orders above $150

Simple • Safe • Kind • Natural • Healthy

No Parabens, Sulphates or Synthetics. Created by Nature

100% Secure Checkout with Stripe

PayPal / MasterCard / Visa / Amex

30 Day Simple Returns on unopened and undamaged products

Call or Email us within 30 days of purchase and we'll take care you.


Proudly Hand Crafted in New Zealand!

Save big with our variety bundles

Request bulk order pricing

Use this form or call us at 1-800-NAT-FOLK To let us know your order details.

please note: A minimum order of 10 units per product is required to qualify for bulk pricing